Update definition of SEP clients & communication of client to server
I need a solution How will we check that clients taking update from GUP or SEPM server using management console?What is the communication cycle process to update SEP clients using GUP and except...
View ArticleGroup Update Provider
I need a solution We configure GUP behind Default Gateways.Example:- If IP range 10.1.2.0 to 10.1.2.255 there are 4 default Gateways as 10.1.2.1, 10.1.2.65, 10.1.2.129, 10.1.2.193.Behaind each default...
View ArticleSEP client licenses in different country
I need a solution Hi All,I am trying to get something clarified, with my resller and Symantec support giving me different answers...We are UK based, and are setting up a branch office in Singapore....
View ArticleMigration of Symantec Clients to new SEPM and Database
I need a solution Currently have ~12,000 clients connected to our current SEPM, and SQL Database back-end. We would like to migrate all these clients to a new SEPM infrastructure and SQL Database. I...
View ArticleLatest SEP version?
I need a solution After coming back from extended leave, I was told we need to uprgade. I see multiple versions of 12.1.6(?). What is going on and what do I need to do here?Please help! 1443022732
View ArticleMass Injection Website 19
I need a solution Hi, I called the help line and they suggested I come here. I hope this is in the right place. I am working on a website: www.ppdandg.comTwo people have seen a message stating "mass...
View ArticleWhere is the latest clonepreptool.exe?
I need a solution Hi, I can't find the latest clonepreptool.exe in any of the archives I have.Several articles I've read say that the tool is available for download from this webpage, but there is no...
View ArticleOutlook won’t connect to Exchange 365
I need a solution Of all my users I have one system whose Outlook 2013 will not connect to the Exchange 365 (i.e. outlook.office365.com). It will display “trying to connect” and finally...
View ArticleUsing GUP on a private network
I need a solution Hi,We have a SEPM server installed in our site, everything is working fine. Then we have another network with a few computers that doesn't have access to the SEPM, except for...
View ArticleAfter Upgrading SEPM from 12.1.4 to 12.1.6 MP1 Live update not working
I need a solution Hi,I have recentely Upgraded my SEPM from 12.1.4 to 12.1.6 MP1. After that my SEPM stoped getting updates. When i went to "C:\Program Files\Symantec" i can only see "Symantec...
View ArticleSONAR can't detect DNS Change
I need a solution Freshly installed SEPM and SEP Client on a Windows Server 2008. Fully updated and communication is healthy and functional.Under Proactive Threat Protection > System Change...
View ArticleLIVE UPDATE MECHANISM FOR SEPM SERVERS
I need a solution How SEPM takes update using LIVE UPDATE Mechanism?We having 4 SEPM server and 1 database then what is the process of updating all SEPM servers?What are the troubleshooting steps if...
View Articlewhat are the types of viruses and their differences?
I need a solution Which is the worst virus? What are the remediation plans on them? Any virus tools except power eraser available? How virus created? In which way it is detected in Symantec? Levels...
View ArticleSEPM Reports Page not Working
I need a solution We've never been able to use the Reports page in SEPM and I'm trying to get that working.Possible related factors:We have a stand-alone network with absolutely no connection to the...
View ArticleEndpoint Protection uninstallable
I need a solution While attempting to upgrade to Win10 the requirement to uninstall Symantec appeared. The windows uninstall/change program says"interrupted before it could be completed," SCSCleanWipe...
View ArticleSYSFER.DLL crashing Windows Logon and GPO Services
I need a solution Hi Guys,I am experiencing a strange error since today. It seems like Sysfer.dll is crashing the Windows Logon and Group Policy management of our clients.Here is The windows...
View ArticleSEP 11.x Client Update to 12.1.6 client
I need a solution Hi All, Quick question as usual. I am making sure that all our servers are now on the same version of SEP client so it will be the very latest 12.1.6 MP1a version. I have...
View Articledownloading defintion in sepm
I need a solution Hello,We are using SEPM 12.1.6,we are configured in the sepm to get the update through proxy server.Which account sepm server will use to download the definition? is it service account?
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SEPM to RU6 MP2, some clients "Fail to execute Host Integrity check"
I need a solution Hi everyoneJust upgraded SEPM from RU6 MP1a to RU6 MP2 and couple of clients reported Host Integrity Failed, with below error in logs.HI policy applied is pretty much default Tried...
View ArticleSwitching to Symantec Endpoint Protection
I need a solution We have about 6000 machines with Panda Endpoint Protection (v7.2) and we are planning to switch for SEP. Will SEP installer uninstall Panda automatically or does someone know a good...
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