Need SQL Query to Export Serial numbers
I need a solution I found this great article: https://www.symantec.com/connect/articles/compilation-sql-queries-sepm-database on SQL queries. I need a SQL query that exports all Windows 7 clients for...
View Articleunable to upgrade symantec to version 12 with error 1603
I need a solution Hi We have some issue upgrading Symantec to version 12 on windows 7 machine. Not sure whats going on as halfway during the installation an error popup. Kindly assist to check the...
View ArticleHow to monitor user copy files to USB ?
I need a solution Dear All, My company used SEP 12.1.5 and Block all USB port for all client. Today, I have created group with 01 PC client and only permit 01 USB drive have read/write right and I...
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Early Launch Anti-Malware Not installed
I need a solution Hello Everyone,I have found in the computers status report The "early launch anti-malware" is not installed time for all computers as showing below in screenshotThanks in advance 0...
View ArticleSEPM 12.1.7
I need a solution I have 2 environments, one is SEP12.1.4 and 12.1.7 I'm in the process of moving all machines to the new SEPM. I have a special group created that only machines in this group can have...
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Client gives Server Busy message when openning the client interface
I need a solution Hello everyoneWhen i try to open my SEP interface management i have the msg Server busy, when i remove the same client to another goupe on the same SEPM manager the interface opens...
View ArticleUpgrading Sepm
I need a solution Hi,We are currently having SEPM 12.1.4100.4126 version. As the current SEPM version doesn't support for Windows 10 computer, we are planning to upgrade SEPM to the next higher...
View Articlelist of clients with application and device control feature (module)
I need a solution Hi,is there a way to to see on which client is installed application and device control feature (module)?On the clients menu with view "Protection Technology" i can't see which...
View ArticlePrevent writing of executable files
I need a solution Is it possible to create a rule in SEP to prevent users from writing binary files to a network share? i.e. Deny writes to \\server1\shared for *.exe, etc. 0
View ArticleAPI in SEPM?
I need a solution Hello Is there any API or Connector that allows you to send URL or Hashes to the SEPM (or something) that I want to block? Regards! 0 1472008600
View Articlethe count is different between Risk Distribution Over Time ,Risk Distribution...
I need a solution the count is different between Risk Distribution Over Time (1305) ,Risk Distribution by Computer(1662),Risk Distribution by Risk Name(1656)I can not find any informantion about...
View ArticleMAC spoofing alert
I need a solution after update SEPM 12.1.6 MP1 to MP5 ,the client alert massage unsolicited imcoming APR reply detected. but i check log the gateway attack to clients. how do i check all about this 0
View Articlegetting error messgae
I need a solution Hi,We are getting warning messgae when we log in the servers.There is a file or folder on your computer called "c"\program"which could cause certain application to not function...
View ArticleSEP 12.1.6 MP5 "Basic Compatibility" with Win10 Build 1607
I need a solution @Symantec,What is meant by "basic compatibility" with SEP 12.1.6 MP5 while running on the Win10 Builld 1607? What does the support look like for this?Thanks! 0
View ArticleCan I block access to webmail URL's with SEP12.x client
I need a solution Hi, Is there a way to block people accessing webmail sites from their machines using the SEP 12.x client. I have a list of over 400. Probably will not need a lot of them though. But...
View ArticleChange the Upgrade Settings for Previouly Deployed Packages
I need a solution Hello, I have an issue I can't seem to find the answer too. I submitted the new 12.1.6.MP5 package out to my client devices last week, and thought everything was set to have them...
View ArticleIE crashing
I need a solution This morning we have users reporting that they are unable to launch IE11. We've done our basic troubleshooting steps which didn't resolve the issue. We found that SEP is unable to...
View ArticleNeed Help Changing Database User
I need a solution We are using MSSQL for our Symantec Endpoint Protection database. The user that setup our installation is subject to password change policy, so I would like to change the user to be...
View ArticleEasy way to sort out-of-date clients by group
I need a solution Hello,Our company has a very large SEP system and, right now, we are trying to eliminate out-of-date clients. The clients are spread out accross multiple departments.Obviously, I can...
View ArticleDisable OS (Network) if client defination is X number of days old
I need a solution Is it possible through SEP to disable OS or Network connection on a machine if the SEP clien definationt is X number of days old?, if updating through the gup, internet, sepm fails? 0
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