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Not able to "Exclude" item

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I need a solution

When symantec finds a risk of any sort. Even if it's false positive, it quantines automatically. This has caused me a problem where my big downloads gets interupted because Symantec thought it was a trojan. I'm not even downloading anything bad so these are false positives. Then I have to completely re-start my big download.

I need to find a solution for this. How do enable to Exclude or have symantec give me the option to ignore it if I think it's a trojan. I know I can manually add it in the excluded folder but I want a quick way on spot without manually excluding it. Basically, I want exclude button enabled.

symantec_endpoint_noExclude.png


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