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content download

I need a solution since moving to 12.1.6 we now get the overload reports from excessive full download. is there a method to get a report of whats happening through say a 24 hour period so we can see...

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I caanot see list in Virus and Risk Activity Summary

I need a solution Hi Chaps, There seemto be a problem with the Virus and Risk Activity Summary. It shows a large number under Still Infected, but when I click in the number it just gives me a list of...

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EOL SBE 12.1.x & SBE PSuite 4.0 -- Cannot obtain 12.1.6?

I need a solution Hi,After contacting support, I was told that there is no option available to me for upgradew 12.1.x clients to the current 12.1.6 version.Problem is, Symantec allowed clients to...

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Location Awareness on Virtual Machines

I need a solution Hi All,Just started as the SEP administrator with my company and one of the first tasks I need to accomplish is fixing Location Awareness on our virtual machines. Our current...

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Error applying virus definition update on Mac OSX

I need a solution Hi All,I have a problem applying a manual update patch for virus definition on Mac OSX. Btw, SEP client is 12.1.6.Kindly see image below.Thanks and regards.

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Scaling up SEPM for more Endpoints

I need a solution Hi All,          I think this is an easy question for you and I hope you can give me an idea of which way to go. The company I work for has been aquired by a larger concern and there...

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Upgrading SEP 12.1.4 to SEP 12.1.6

I need a solution Hi,In our company we are using SEP 12.1.4 in windows server 2003, we are planning to upgrade SEP 12.1.6 in 2008/2012.Please let me the process and issues.1) Any database issues...

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can we copy existing SEP 12.1.4 database into newly installed SEP12.1.6...

I need a solution HiCan we move existing SEP12.1.4 database into newly installed SEP server database.1) will it support if i copy datbase?2)can i get old database logs?3)any issues while moving...

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Will the agent on the workstations stay working

I need a solution We are in the middle on negotiating for a new license for a new license. I needed to know if the license laps on the Endpoint Server, will the clients on the workstations continue to...

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adding specific program on the sepm firewall

I need a solution Hello,I want to exclude specific program (.exe type)  on the SEPM firewall.  But this ".exe" file just working on the all client computer (not in sepm server). Therefore, when click...

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Recommendations for GUP server in remote location over MPLS connectivity.

I need a solution Hi,We required recommendations for GUP server in remote location over MPLS connectivity.Query1.     We have 1 HO and 17 branch office locations where HO is having 800 endpoints and...

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point sep clients to sepm

I need a solution Hi all,after I formatted my sepm server ... I reinstalled SEPM on the new formatted server but no way to make it communicate with the clients.after some searches I found...

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I just want to know any known issues in SEP 12.1 RU6 MP1a`

I need a solution HI ,we are  planning to upgrade  our server and clients to 12.1 RU6 MP1A, before doing the upgrade any known issues   in RU6 MP1 a  version.

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Can SEP be used to monitor Landesk Services

I need a solution Hi Team, We would like to know if there is a possibility to monitor Landesk Services on a clinet machines using Symantec.It would be really helpfull if there are any advises shared...

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how to check SEP version at MAC machine at client end

I need a solution Hi All,Can anyone suggest how to check SEP version at MAC machine at client end.

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Malware naming question

I need a solution Hi,How does the naming convention of Symantec malware signature work? Example:Trojan.Gen and Trojan.Gen.2 Does this mean that Trojan.Gen.2 is a variation of the Trojan.Gen? I just...

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Windows 2000 and SEP

I do not need a solution (just sharing information) Someone asked me about how to protect an old Windows 2000 server with a secure antivirus software.I know that it is a really old OS but do you know...

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Infected file found on SEP Management server

I need a solution The following was detected on an internet facing SEPM in our DMZ. I'm assuming this is a valid intrusion, and not a false positive? I don't see this file name, nor was it detected,...

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Question about upgrade guide

I need a solution I'm pretty new to Symantec products, joined a company that has SEPM and I need to upgrade to the latest version. I'm about to upgrade SEPM from 12.1.4023.4080 to the latest version...

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SEPM services keep stopping - RU4

I need a solution Cannot login to SEPM as Symantec services keep stopping everyday.We have to login back to SEPM only after restarting the SEPM services.

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