Unable to delete Trojan.Gen.2
I need a solution Hello,I am running 32-bit Windows 7 and Symantec Endpoint Protection version 12.1.3001.165.Recently I ran a virus scan that found four particular trojans and said that it quarantined...
View ArticleScheduled scan on groups
I need a solution Hi,How can we schedule scan on particular groups?Can we exclude one computer from that group and schedule it separately instead of running remote scan command manually ?Scenario :two...
View Articleconfiguring risk tracer
I need a solution Hi,We are running SEPM on a windows 2003 server with version 11.0.6. we have the risk tracer enabled however when i try to pull the report the source IP addresses says 0.0.0.0 Is...
View Articlehigh CPU alerts on SCCM servers.
I need a solution high CPU alerts on SCCM servers. Version Running : 12.1.2100.2093
View ArticleSEPM 12.1.4013
I need a solution Hi,i have upgraded SEPM to final version.All my clients are ok with the green signal, but all the clients just disapeard form the SEPM consolei have all imported from Active...
View Articlescan files list
I need a solution Hi if we want to view the file scan detail of a SEP scan(scheduled or manual), is there a log created for all files scanned?
View ArticleShould FG_CONTENT be restricted in the SEP11 db?
I need a solution Currently we ran into an issue were our SEPM (11.0.6) was not updating. Our dbas noticed that FG_CONTENT was set to restricted and as soon as this restriction was lifted the manager...
View Articleis there a way to pull a full year report from SEPM 12.1.3?
I need a solution I am trying to be able to pull a report from the SEPM for the last year's activity. I am interested in the comprehensive risk report as a starter but there are other reports i would...
View ArticleLive Update Administator & Required_Free_Disk_Space Setting
I need a solution Hello All:Noticed that my LUA has not downloaded an update since last Monday (11.11.2013). Received an error due to insufficient free space for updates, although, I had about 9GB...
View ArticleExclusions for Windows server 2012 R2
I need a solution Hello,Would exclusions (SEP12) for Server 2012 R2 be the same as Server 203, 208 ? or is there something special that need to be added?
View ArticleSonar has generated an error
I need a solution Hello all!For the past few weeks I've been seeing this error message pop up on two of our clients.Event ID: 74 Event Description: SONAR has generated an error: code 0: description:...
View Articleemail error question
I need a solution My boss got this symantec error this morning when trying to send an email: "Your email message was unable to be sent because your mail server rejected the sender:...
View ArticleOption to LAN Cache update definitions
I need a solution Here's my situation/issue:The other day we had a psu burn out in a switch in our datacenter, this caused some servers to disconnect in various manners - some not immediately...
View ArticleWhich product is 12.1.3 on LUA?
I need a solution I rolled out 12.1.3001.165 and my clients that are served by my Live Update Administrator (v2.32.99) stopped updating.Looking at the Symantec Catalog I only see the following...
View ArticleSEP clients not updating
I need a solution Hi There We have run into a issue on a customers estate, more than half the client have stopped updating, im talking 3000 machines.if we push the client from the SEPM console it...
View ArticleJava.Tomdep: Be Sure to Protect SEPMs and LUA Servers
I do not need a solution (just sharing information) Security Response have recently blogged about a new threat called Java.Tomdep . This is a worm that targets Tomcat servers.All Your Tomcat Are...
View Articleclient SEP 12.1.2015.2015 in console SEPM is strikethrough
I need a solution I have some clients with next problem: client Symantec in console SEPM is strikethrough. But Symantec is allright on those clients and regulary recieve a new definitions from...
View ArticleSEPM upgrade and passwords
I need a solution Want to make sure I have working passwords prior to upgrading SEPM form 12.1.3.to 12.1.4 running MSSQL. I have the local SEPM 'admin' password but not sure about MSSQL and want to...
View ArticleClient inventory report broken due to deprecated PHP code?
I need a solution Trying to create a Client Inventory Report, SEPM abruptly answers with an HTTP 500 error. In the Apache log (<SEPM>\apache\logs\reporting.logs) there were some error messages...
View Articlecorrupted virus definitions present on the SEPM prevent the SEPM's ability to...
I need a solution I upgraded SEPM version 11.0.7101.1056 to version 12.1.2015.2015 two month ago. since I had four or five times problem that discribed at this...
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