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Upgrade SEP 12.x to 14 Mac with SEPM

I need a solution I have moved several Macs to a test group and applied the new SEP 14 to do the auto upgrade but no one has recieved it. Is there a new step required for the Macs? I have been through...

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SEP 12.1.6 MP6 Firewall Optimization?

I need a solution Hello Followers of the Gold and Black.I received a call from our networking folks, and they felt that the SEP firewall was affecting data throughput by an unacceptable amount. Below...

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best way to find out to which sepm a client is connected to

I need a solution hi,what's the best way to find out on the SEPM GUI to which SEPM a client is connected to, if there is more than one SEPM? 0

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Application and Device Control Policy disabled

I need a solution In our environment , we have few criticial Petrol station machines on which only Virus and Sypware policy is enanbled. application and device control is disabled for the whole...

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BSOD after upgrade to SEP 14

I need a solution Upgraded SEP server to 14 started pushing out the update to clients  Mixed Windows 7 and 10 machines. Daily getting BSOD on a portion of the windows 7 machines. BSOD error with...

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False Positives with SEP 14

I need a solution We are seeing alot of false positives with this new SEP 14. Scans are deleting legit files and all are detected asHeur.AdvML.A 0

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VDI licenses registry value

I need a solution In my office, we use a lot of vm's that we turn off/on when we are testing things. Most of these are desktop os's, such as W7,8,10.Following the...

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Kernel 2.6.32-673

I do not need a solution (just sharing information) HiI have a server running CloudLinux 6.x with kernel "2.6.32-673.26.1.lve1.4.18.el6.x86_64" and I cannot build the autoprotect module for this...

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results from other subnets when doing a client search

I need a solution hi,why is it that i get results from other subnets when i do a client search like this:this also lists Clients from subnets like 10.05.10.X 0

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Is there an Application Whitelist.

I need a solution Does anyone know of an application whitelist that can be used with Application and Device control. I currently have a block rule for a variety of applications, which seems to be...

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Definiciones Actualizadas pero no refleja actualizacion en el estado

I need a solution Hola a todos! estoy con un problema en una PC con windows XP, (tengo varias en la red pero es la unica que me da este error) el tema es que las definiciones estan actualizadas, pero...

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An interesting false positive from SEP 14

I need a solution After upgrading our first clients to SEP 14 today, we had a user call the helpdesk to report that she had a virus on her computer.  Looking at the details of the detection, it looks...

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SEPM in the Internet

I need a solution Does anyone have experience running SEPM in the Internet?  We are starting to upgrade our SEP environment to v14.  We have many employees that work remote and travel and are not...

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Backup and re-installation of Endpoint point manager 12.1.6

I need a solution Dear SupportI have an mail server in which Endpoint protection & manager 12.1.6 build 6318  is installed. Now due to some reasons I need to format this server. So, kindly help me...

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Endpoint Protection Manager Licenses

I need a solution Hi all.I have a doubt concercing the licensing in the SEP Manager.If I uninstall a client locally, because that option does not exists in the SEP Manager, will the license count be...

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Assistance with SEPPrep to remove SEP 12.1

I need a solution Hello all!I am simply using SEPPrep to remove SEP 12.1 . I can't seem to get sepprep.exe to run, it appears to abort as soon as it realises SEP is installed. Below is the copy of the...

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SEP 14 Intelligent Threat Cloud

I need a solution Hi All,Good day!This is to know what are the files/data SEP client sent to Intelligent Threat Cloud.Your answer will be appreaciated.Thanks! 0

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delete one of two duplicate folders

I need a solution I am running out of space on my C: drive.  I notice two duplicate folders, each with 4.4 GB. I want to delete files to recoup space. Can I delete one of them, and if so,...

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SEP 14 upgrade

I need a solution Hi All,Customer is using 12.1 and have license servers  in  each of the following locations with no of users  as belowKhardah works-  305Haldia – 90Elavur – 35Design – 40Since 12.1...

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Moving Symantec Endpoint Protection Clients to New AD Structure

I need a solution I have a situation where I have SEP clients installed on 500 computers. SEP server is synced with Active Directory. Now the old AD has gone through complete restrucring. So I have...

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