Individual File Scan
I need a solution I need to implement a process to scan an individual file, and then return the result (infected or not infected).This process must be launchable by another running processHow do I do...
View ArticleINACCESSIBLE_BOOT_DEVICE when Early Launch Malware
I need a solution On Windows 10 (1607), we're required to set the following group policy:Computer Configuration \ Policies \ Administrative Templates \ System \ Early Launch Antimalware \ Boot-Start...
View ArticleUpgrading SEP client for MAC OS
I need a solution Hi,We upgraded our SEP Infrastructure of 3500+ clients from 12.1.4 to 12.1.6 MP5. First we upgraded SEPM and then SEP clients(Windows). We upgraded clients by assigning upgrade...
View ArticleSymantec and Databases
I need a solution I know Symantec does not scan files going in and out of Sharepoint (thats why the Symantec for Sharepoint is required), but what about SQL and Oracle databases?Are special products...
View ArticleMoving clients to new SEPM
I need a solution Hello,I have recently took over our SEP environment and have been tasked with moving clients from a recently purchased company onto our SEPM. There is roughly 3000 clients needing...
View Articlescheduledscan -l shows Last Scan = Never Run, but the logs tell otherwise.
I do not need a solution (just sharing information) Hi,The "scheduledscan -l" command shows Last Scan = Never Run, but the sav logs tell say that it ran.Does this makes sense? Am I misunderstanding...
View ArticlePrevent Ransomware Policy
I need a solution Hi all, Can anyone help about this, I want create a policy to prevent Ransonware, so I'd like to create a policy to prevent it. The idea is a policy that block access for .doc .docx...
View ArticleHow to receive proactive product alerts and articles update
I do not need a solution (just sharing information) Hello Everyone,Symantec's subscription service allows you to subscribe to knowledge base articles and receive email notifications when an article...
View Articlewindows2000server
I need a solution I'm not getting proper virus definations udates on the server 2000OS 0
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Trojan.Kotver!bat
I need a solution I would like to is there any Virus definition has been released for the Virus Trojan.Kotver!bat , As I could see many infections in my environment.As of I could see tool has been...
View ArticleHow to see quarantined file info?
I need a solution I've had some users get viruses through Firefox recently. Firefox is up-to-date. OS and SEP (12.1.6_MP) are up-to-date. I think the viruses are from ads most likely. (I got an...
View ArticleHow works file reputation check
I need a solution Hi, Couple days ago i had a report about file reputation check error, can you explain how it works and from which user it starts? I have been checked internet access of server to...
View ArticleIs there Server Edition for SEP 12.1.4
I need a solution I have SEP EE 12.1.4 running on WIN OS Server 2003/2008 and Win XP environment. One Server is configured as SEPM and 110 Clients are added to that.Now some new Clients are added in...
View Article12.1.6 MP6 Tray Icon Not Displaying
I need a solution I installed this on a few of our servers and the tray icon is no longer showing. I also noticed that the user-level ccSvcHst.exe is not starting. If I try to manually start it, it...
View Article12.1.4 IPS signatures not updating - unmanaged client
I need a solution Hello all,Environment - Windows 7 Pro 64-bit, SEP 12.1.4 unmanaged clientIssue:We have a SEP 12.1.4 unmanaged client that the IPS defs are not updating on. It seems to be a recent...
View ArticleOne SEPM server not providing updates to clients
I need a solution I have five SEPM 12.1.4013.4013 servers and about 25,000 clients. One of the five SEPM servers is failing to provide updates to clients. Those clients are not able to download...
View ArticleRisk report column description
I need a solution Hello, I was wondering what does it mean: "Downloaded or created by". Please see axample:Risk InformationRisk name:Trojan.GenRisk severity:1Discovered:02/19/2010 00:00:00Download...
View Articlecannot add directory server
I need a solution having some issues adding directory server on endpoint protection manager 12.1.6I go go Server Properties, Directory Servers, put in the IP adress of my AD server, select Active...
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