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Zero-day in OS = automatic infection?

I need a solution Hi all.  This is a request for clarification about how it is that malware can bypass SEP (or any AV).  I'm not asking how to do it, rather I need to understand better how it happens...

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SEP preventing in place Windows 10 upgrade

I need a solution We are trying to perform an in-place upgrade from Windows 7 to Windows 10. We have SEP version 12.1.6318.6100 installed, which is supposed to support Windows 10, however it is still...

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Client version report

I need a solution Is there a way to pull a list of the client versions in a report format?'I'm trying to see which servers are not up to date on their client 0

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Upgrade the SEPM with replication

I need a solution I have two, 2008 R2 servers that are both currently running version 12.1.6 (12.1 RU6 MP1) that I need to upgrade to the latest version. What are the steps to upgrade these two...

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Quick Time Plugin Block

I need a solution hi we have this problem :we want to block all quick time plugins from starting on MAC OSX and WINDOWS 7 and 10the quicktime program is allowed to run but not the plugin... is there a...

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Manual Incremental Updates

I need a solution Scenario: There's one main 2003 R2 domain server with say 40 or 50 workstations connected to it.  The server has no internet connection. Now I know I can manually get the new...

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File Exclusion vs. Application Exclusion

I need a solution We have three SEPMS running 12.1.6 MP4 on Server 2012.  I was feeling pretty confident about my knowledge of using exceptions but then we ran into the issue with Windows 2012 running...

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Locked SEPM admin account ?

I need a solution Hi People,How do I reset the local admin account for SEPM console ?The SEPM Database is running on separate SQL Server box.Thanks, 0

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AD Integrated SEPM Admin login ?

I need a solution Hi All,Due to PCI requirement, I need to separate the AD user account for Administrative purpose.So In my case here I have already created AD security group called IT Admin group.How...

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SEPM - alert if service on clients hangs

I need a solution Hi there fellow security guys :-)i just had a client (W7 enterprise, SEP 12.1.6608.6300), where SEP was installed but the service was not started. Is there chance to configure an...

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SEPM 12.1.6 MP4 - The Installer Integrity Check Failed

I need a solution I am unable to upgrade my SEPM to version 12.1.6 MP4. The setup error says the "The installer integrity check failed. Common causes for this failure include and incomplete download,...

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SEP - IPSDefs folder keeping definitions

I need a solution Hi,I found in this folder : Chenage for whatever SEP version as -SEPVersionNumber12345-C:\ProgramData\Symantec\Symantec Endpoint...

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Lockdown Hash Exception?

I need a solution We're running 12.1.6  on the server and all the 64-bit Win7 clients. I took and merged all clients' fingerprint files and put a half dozen or so into a new Group running with the...

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Is SEP cloud-managable?

I need a solution Hi all.  As a long-time Symantec partner, I should know this, but alas, I don't.  I've always been a SEPM person myself, so never thought to look further into cloud-management...

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Firewall feature enabled

I need a solution I needed to enable the Firewall feature but not the intrusion protection. Since I did that the SEP client has an error in Network Threat protection "waiting for updates" I am...

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Help finding "Endpoint status = Disabled" in SEP database

I need a solution Hello allI am trying to find out which table and which rows apply to the view in the SEP management console that relates to the small "Endpoint Status" window, specifically which...

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SEP clients not able to get virus definition update from SEPM

I need a solution Few of our clients are not getting virus definitions update from SEPM. We not using GUP for these clients.I run Secars test and it came out clear with an OK. I have attached Sylink...

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SEPM: Cannot export unique package for MacOS

I need a solution I'm using SEPM 12.1.6. -  Windows 2008-R2. I cannot export a unique package for MacOSThe Package Export finishs with the message "Succeed export".Instead to create an unique package...

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DoScan is not working under SYSTEM account in azure

I need a solution Hi,SEP version: 12.1.6 (12.1 RU6 MP1) 12.1.6306.6100In Azure I have worker role which checks uploaded files for viruses using DoScan.exe utility.It runs with NT AUTHORITY\SYSTEM...

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symantec virus definition not working

I need a solution I have 1200 clients on SEPM but only updating 850.I have check SEPM configuration but it's Ok.any idea? 0

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