Configure heartbeat interval to run at 2am daily
I need a solution Hi I am having problems configuring my heartbeat interval to run at 2am only. I have created an separate AV group for the servers this needs to apply to. So far I have done the...
View ArticleRemediation Status
I need a solution We received a Trojan.Gen.2 virus on one of our SEP clients. It quarantined the risk and the remediation status was set to "successful - clean security risk failed." What does that...
View ArticleIs LiveUpdate trying to access google for DNS setting?
I need a solution Hello - i have a question from our Info Security Office. So the ISO has found 148 offenses in total that occurred Sat. 2/20 from about 8:00AM to 8:30AM. Offenses #6250-6398.For the...
View Articlefalsificacion MAC
I need a solution hOLA , tengo problemas de falsificacion de MAC , hay un equipo con direccion 10.100.123.254 que es una puerta de enlace , el cual me esta generando mas de 88% de alertas de...
View ArticleGet USB Device ID from SQL Query
I need a solution Hey,does anybody know if it's possible to get the USB Device IDs from the SEP database (SQL) through a query? Is that possible? If so, which table are the IDs in?Thanks in advance! 0...
View ArticleTo delete / Not delete files stored in DEFWATCH folder
I need a solution Hi Guys,Its it OK to delete the quarantined virus or files stored in this folder ?c:\programdata\symantec\defwatch.dwhThank you.regards,Wong 0
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Symantec manager upgradation issue
I need a solution i was upgrade SEP 12.1.4 to 12.1.5 then problem was occur. so i am not able to upgrade.i am already working with Symentec End Point Proctcion.after failing upgradtion i restore all...
View ArticleSEP License count
I need a solution Hi,license count is based on the total number of all Windows and Macintosh computers (desktops/laptops) and serversDoes this mean I can install the license on any platform and it...
View ArticleSymantec databases update programmatically
I need a solution Hi,I need to run DoScan.exe utility from my C# code to scan uploaded files.I installed Symantec Endpoint Protection (SEP) to Azure Worker Role through command line.It requires reboot...
View ArticleVMware Horizon VDI Clients Best Practices for SEP
I do not need a solution (just sharing information) Hi dear friends,Our customer is planning to use VDI infrastructure soon. So i am searching some best practices about SEP deployment and policy...
View ArticleExplicit GUP configuration
I need a solution I am planning to set up explicit gup policy using multiple mapping criteria in my environment but have some questions. I understand that endpoint protection has the capability to...
View Articlescan a PST using SEP 12
I need a solution We had several PST's sent to us which we need to scan before we can import them to PCs on out network. Can I attach a PST to outlook and then use Symantec to scan the PST for...
View ArticleAdding a domain disables limited Admins, why???
I need a solution Hello, I have become the SEP administrator for my organization. I have almost no familiarity with the product but I am trying to learn as much as soon as I can. Recently, I added...
View ArticleCan't Install Endpoint on Mac OSX El Capitan
I need a solution Hello all, We have a SEPM server running on our network with 12.1.6. We have been able to install and deploy on Windows 7 and Windows 10 machines with no issues. I wanted to...
View ArticleSEPM 12.1.6 MP3 old client support
I need a solution HiI have been having trouble tracking down a KB article that lists all older SEP client that is supported by the new SEPM 12.1.6 MP3.If someone could kindly attach a link here, would...
View ArticleBest Way to Migrate SEPM
I need a solution We need to migrate SEPM from Server 2008 to Server 2012 R2. we have dedicated SQL server that host the SEP db. I see a lot of documentation around, a lot of which seem to contradict...
View ArticleSymantec Endpoint Protection Manager Design Questions
I need a solution We currently have SEPM configured as our anti-virus and firewall software on all pc and server estates in our business, which i have been asked to review the design.Currently we have...
View ArticleSEP agent to redirect host traffic to external proxy on the cloud
I need a solution Hi everyone. Our company is implementing McAfee Saas Web Protection on clients where SEP is installed as the protection agent. In order to try to avoid McAfee Agent to be installed...
View ArticleSEP Drivers and processes to be excluded in Appsense
I need a solution Im familiar with having to exclude process in SEP for Appsense and Citrix etc however im trying to find out if there is a list of processes and drivers that should be excluded in...
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SEPM console not see Windows 10 client
I need a solution Hello,We bought a new Windows Surface 4 PRO runnning Windows 10 PRO. We installing SEP client version 12.1 RU6 MP3, the client runnig good but in the SEPM console the Surface is not...
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