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SEP - 2012 Home page tells me I have out of date clients, report shows none

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I need a solution

Hello,

Every morning I check SEP for out of date clients. When I start SEP Manager, the home page will refresh and invariably tell me I have out of date clients. When I click on the "Out-of-date" line on the graph in the widget "Endpoint Status", the report will be 100% blank, despite the "Out-of-date" line saying I have 12 clients or so out of date. All of the other lines in that graph (Up-to-date, offline, disabled) will show me PC names and other information, but "Out-of-date" will ALWAYS be blank.

I can find the out of date clients by going to Monitors -> Logs -> Advanced settings and srolling down in the "Definitions date" option and choosing a specific date, then update the clients. But this seems like a workaround rather than an actual solution.

Is the "Out-of-date" report just a flaw in the software and should I just ignore it? Either I haven't configured something right, or SEP Manager is just kind of loopy. What else can I try, or is it a waste of time to click on the "Out-of-date" report hoping for results?

Thank you

 

 


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