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Exchange running really slow

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I need a solution

When running the command do{Test-WebServicesConnectivity;start-sleep 1}until (1 -eq 2) in the exchange shell I see EWS having 28000MS of latency...if i disable SEP it drops to 10-20MS.

I see in

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Symantec\Symantec Endpoint Protection\AV\Exclusions\Exchange Server\NoScanDir

that it has the files listed, but the delay is still present...

It was present constantly, but I added d:\program files\microsoft\exchange\v15\ to the exception list (all scans; ignore) and now it seems like it only does it every few minutes, of about 28000MS again (sometimes multiple times in a row).

Am I missing something? Should I remove SEP and reinstall on our exchange server?

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