SEP with Application Control on stand-alone PC
I need a solution Hi there,One of our customers wants to install Symantec Endpoint Protection V14 on a standalone (neither network nor internet access) PC - so far so good. The customer has a special...
View ArticleSEPM 12.1.6MP5 Port 80 Uses
I need a solution I am running SEPM 12.1.6 MP5 on Windows Server 2012 R2 Datacenter with an external database. The server is in an extremely controlled environment and security is wanting us to...
View ArticleSEP 14 vs. Cisco Umbrella
I need a solution We recently upgraded to SEP v14.0 RU1 MP1 build 3876. Our clients have the Cisco Umbrella Client v 2.1.0. Multiple people, including myself, have noticed that SEP doesn't seem to be...
View ArticleHaving issues blocking Files & Applications
I need a solution I'm testing the Applciation & Device Control policy and I've ran in to an issue.I've created a custom Bat file and I've attempted to block the file using its MD5 hash.After...
View ArticleBest practice for Exceptions
I need a solution I am trying to do some clean up and better management of our SEP environment. Currently we have our groups laid out in this fashion:- Main company - default group- Our...
View ArticleSymantec EndPoint Protection API and User Access
I need a solution I could connect to Symantec Endpoint Protection 14.x via API. I Can do this with sysadmin user:"role": {"bitMask": 8,"title": "sysadmin" }when I change this user to admin, I couldn't...
View ArticleVDI package and Virtual Image Exception Tool
I need a solution I could still use a little help wrapping my head around how to install SEP14 on our Citrix environment.I have about 45 virtual servers that are configured as VDA-agents. Do I need...
View ArticleMigrate SQP SQL Data during SEP 12 to 14 upgrade
I need a solution We currently got SEP 12 hosting its database on a SQL 2008 R2 Server and we are building new SEP 14 environemnt with SQL 2016 (the old SEP 12 & SQL 2008 R2 will continue to run...
View ArticleProduct error post-Spectre/Meltdown fixed by KB4074588
I do not need a solution (just sharing information) Windows 10 Version 1709 (OS Build 16299.x). SEP Version 14 (14.0 RU1 MP1) build 3876 (14.0.3876.1100). After a Windows patch applied around 1/3/18,...
View ArticleUpdate is failing to connect
I do not need a solution (just sharing information) Live Update is attempting to connect but failing with errorsThe following Symantec products and components are installed on your computer:> AP...
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SEP14 and Windows 10 Multiple problems
I need a solution Hi,We have a problem with all our clients on windows 10.Its a strange issue. The tray icon says "There are multiple problems."When we open the client it says: "No problems...
View ArticleLatest SEP and SEPM
I need a solution Hello,Can someone tell me the latest version thats available and safe to install for SEP and SEPM? Versions im currently running:SEP: 14.0.2415.0200 SEPM: 14.0.2415.0200Is 14.0.1...
View ArticleException to allow inhouse written DLL
I need a solution Hi All, Apologies if I have asked this question before. We are still on SEP 12 at the moment. We have a DLL that is an in house written file that keeps alerting in SEP as...
View Articleagt_risk.tmp does not update to agt_risk.log
I need a solution I have noticed that the agt_risk.log (and other logs) is not updateing from agt_risk.tmp file.We need log files to be able to load them into splunk.Any idea why it is not updating...
View ArticleExternal logging does not update log files
I need a solution Hi,We have made external reporting setup to be able to send log files to splunk.However we notice that the log file is not updating. The update frequency is set to 30 seconds and we...
View ArticleDisable computer or can't connect to corporate network when endpoint is not...
I need a solution HelloIt is possible to disable a computer for a time interval when the Symantec Endpoint is not updated with the latest updates from the management console? If it is possible how I...
View ArticleStorage Space Drive and Symantec 14.x
I need a solution Hello,Symantec has known about the Storage Space drive issue with Surface Laptops for over 6 months. It was reported in July 2017, confirmed again (many times) in November 2017,...
View ArticleClient sylinked, Clients tab information Not available
I need a solution Hi,I had an old server version 12.1.7004.6500 which has crashed. I have sylinked all clients to a server 14MP2. When the clients were sylinked, I could see that they have connected...
View ArticleWhenever I try to remote push, the deployment fails
I need a solution I'm running SEPM out of a Windows 2012 server, trying to push SEP clients to my endpoints. The whole process goes fine until the very end, at the "Deployment Summary" screen, where...
View ArticleSEP ver 14.0.2349.0100 doesn't connect to SEPM on MacOS High Sierra?
I need a solution I don't have many High Sierra machines so I haven't noticed. I was checking my Symantec management server and I don't see the High Sierra machines there, but they do have SEP...
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